Prime Website Pro

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Privacy Policy

This Privacy Policy explains how Prime Website Pro (“we”, “us”, “our”) collects, uses and protects your personal information when you visit primewebsitepro.com, fill in a form, or contact us by phone, email or WhatsApp. By using this website, you agree to this Privacy Policy.

1. Who We Are

Prime Website Pro is a website design business owned and operated by Rakesh Yadav (Proprietor), based at Plot No. 11-A/2, Kh No. 1617, Vikas Nagar, Uttam Nagar, New Delhi 110059, India.

    • Phone / WhatsApp: +91-81780-56905

2. Information We Collect

Information you give us

When you fill in the enquiry form on our website, we collect:

    • Your name

    • Email address

    • Phone number

    • Your current website URL (optional)

    • Your message (optional)

When you become a client, we may also receive your business details, logo, photos, text content, domain and hosting details, and billing information needed to deliver your project.

Information collected automatically

When you visit our website, our hosting server and analytics tools may automatically record technical information such as your IP address, browser type, device type, pages visited and the time of your visit. We use this only to keep the website secure and to understand how visitors use it.

3. How We Use Your Information

    • To reply to your enquiry and send you a quote

    • To contact you by phone, email or WhatsApp about your project

    • To design, build, launch and support your website

    • To send invoices and project updates

    • To improve our website and services

    • To meet legal, tax and accounting requirements

We do not sell, rent or trade your personal information to anyone.

4. Cookies and Analytics

Our website may use cookies and similar technologies that are needed for the website to work, to remember your preferences, and to measure website traffic. We use Ahrefs Web Analytics to understand how visitors use our website. You can block or delete cookies in your browser settings; the website will still work, although some features may not.

5. Third-Party Services

We share information only with service providers we need to run our business, and only as much as needed:

    • Website hosting provider: stores our website and form submissions

    • Email provider: delivers form submissions and emails to us

    • WhatsApp (Meta): if you choose to message us on WhatsApp

    • Analytics provider (Ahrefs): visitor statistics

    • Domain, hosting and payment providers: when we buy a domain or hosting for your project, or when you make a payment

These providers have their own privacy policies. We may also share information if required by law or by a government authority.

6. How Long We Keep Your Information

We keep enquiry details for up to 12 months if you do not become a client. For clients, we keep project and billing records for as long as needed to provide support and to meet tax and legal requirements. After that, we delete or anonymise the data.

7. How We Protect Your Information

Our website uses an SSL certificate (https), and we limit access to your information to people who need it to work on your enquiry or project. No method of sending or storing data online is 100% secure, but we take reasonable steps to protect your information.

8. Your Rights

Under the Digital Personal Data Protection Act, 2023 and other applicable Indian laws, you can:

    • Ask what personal information we hold about you

    • Ask us to correct or update your information

    • Ask us to delete your information (unless we must keep it by law)

    • Withdraw your consent to being contacted at any time

To make any request, email support@primewebsitepro.com. We will reply within 30 days.

9. Grievance Officer

If you have a complaint about how we handle your personal information, contact our Grievance Officer:

    • Name: Rakesh Yadav

    • Address: Plot No. 11-A/2, Kh No. 1617, Vikas Nagar, Uttam Nagar, New Delhi 110059

10. Children

Our services are meant for businesses and adults. We do not knowingly collect personal information from anyone under 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be on this page, with the “Last updated” date at the top.

12. Contact Us

Questions about this Privacy Policy? Email support@primewebsitepro.com or call +91-81780-56905.

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